Sign into My chatr online or download our mobile app to manage your account free of charge. If you prefer to speak to a customer service representative, please note that processing fees may apply for some requests.
Visit our FAQs for more information.
From your chatr phone:
North America, dial *611
International, dial 1-514-734-7232
Monday - Friday: 9am - 9pm (EST)
Saturday & Sunday: 9am - 6pm (EST)
December 24th: 7:30am - 7:30pm (EST)
December 25th: Closed
December 31st: 7:30am - 7:30pm (EST)
January 1st: Closed